JAPALOOT / INFORMATION
Contact JAPALOOT
For a correction, a site question or an image-rights concern, use the JAPALOOT contact method displayed on this page. Include the page URL and a short explanation; a source supporting the correction is helpful.
Please do not send account passwords, full payment-card details, or delivery-address information. We do not need these details to review an editorial correction.
Order enquiries
Contact the retailer or purchasing service handling your order for payment, availability, delivery, cancellation, refunds or returns. JAPALOOT does not have access to your retail account and cannot amend an order placed elsewhere.
For a CDJapan order, start with CDJapan’s official Help desk. For a Mercari order, use the help and contact options for the specific regional service used.
Sources / Support information
External support guidance: CDJapan Help, checked October 24, 2026. This page does not establish a support partnership or a response-time guarantee.
Contact JAPALOOT
Use the email below for site enquiries.